Frequently Asked Questions
If your question is not answered here, contact us at [INSERT SUPPORT EMAIL].
The regrowth question
Will shaving make my facial hair grow back thicker or darker?
No. This is the most persistent myth about facial shaving and it is not true. Shaving cuts the hair at the surface. It does not touch the follicle, and the follicle is what determines a hair's thickness, colour and growth rate. Nothing about cutting a hair changes the structure of the hair that follows it.
What does change, briefly, is how it feels. A hair that has never been cut tapers to a fine point. A shaved hair has a blunt tip, so for a few days it can feel coarser under your fingertips even though it is identical in diameter. That tactile illusion is the entire origin of the myth.
Will I get a five o'clock shadow?
A blade cuts at the skin surface, which is closer than an electric trimmer's blade can reach through its housing. The blunt stubble women report from electric trimmers is a function of that gap, not of shaving generally.
Skin safety
I tried dermaplaning at home before and broke out badly. Why would this be different?
Post-shave breakouts usually trace to one of three causes: a dull blade dragging rather than cutting, an unsanitised blade moving bacteria across the face, or repeated passes over the same patch of skin. All three are tool-and-technique problems rather than something inherent to shaving. A sharp edge that clears an area in one pass removes the main mechanical cause of follicular irritation.
My skin is thin and crepey. Is a blade safe on it?
This is precisely the concern the micro-guard exists for. The guard sits forward of the blade edge, so the edge cannot press into skin that has lost firmness. Work slowly the first few times, and let the weight of the handle do the work rather than applying pressure.
Will it irritate rosacea or sensitive skin?
[REVIEW REQUIRED — do not answer this without dermatological confirmation. Rosacea is a medical condition and a wrong answer here could cause real harm.] If you have rosacea, active acne, eczema, or are using isotretinoin or prescription retinoids, speak to your dermatologist before using any exfoliating tool on your face.
Can I use it over a mole or raised blemish?
Work around raised areas rather than over them. Lift the razor and resume on the other side.
Will it remove my skincare barrier?
It removes the stratum corneum — the layer of dead cells sitting on top of living skin. That layer is what blocks active ingredients from penetrating, which is why skincare tends to absorb noticeably better afterwards. It is not your moisture barrier. Do not, however, layer strong acids or retinoids immediately after a session; give skin a day.
Using it
How often should I use it?
Most women settle on once every one to two weeks. It is designed to replace a daily habit, not add to one.
Wet or dry?
Dry, on clean skin. Water and foam lift the hair away from the blade and reduce how much dead skin you remove.
What angle?
Roughly 45 degrees. Short downward strokes, following the direction of hair growth. One pass per area.
Can I use it on my upper lip?
Yes. Pull the skin taut with your free hand and take shorter strokes around the contour.
How long does it take?
Around three minutes once the motion is familiar. Allow longer the first two or three times.
Will my face be red afterwards?
Mild transient pinkness is possible, particularly the first time. If you are shaving before an event, do it the evening before rather than the morning of.
Blades and care
How long does a blade last?
[NEEDS INPUT — confirm the real figure. Do not publish a number you have not verified; blade lifespan is the single claim most likely to generate refund requests if overstated.]
Are replacement blades proprietary?
No. A recurring complaint about premium electric dermaplaning devices is that they lock you into expensive branded refills. Ours are not designed to hold you hostage.
How do I clean it?
[NEEDS INPUT — confirm the manufacturer's actual cleaning and storage guidance before publishing. This is a skin-contact blade; guessing here is not acceptable.]
Comparisons
How is this different from a drugstore facial razor?
Blade quality and handle weight. Inexpensive disposables dull after roughly one use, and a dull blade drags rather than cuts. Lightweight plastic handles also skip across the face, which is what produces nicks.
How is it different from an electric dermaplaning device?
Electric devices generally cost several times more up front and commit you to proprietary refill cartridges. This is a manual tool with a sharper edge, no motor to fail, and replacement blades that are not locked to a subscription.
Is it just a rebranded men's razor?
No. Men's razors are built for dense terminal beard hair on comparatively thick skin, usually with multiple blades and lubricating strips. This is a single guarded edge built for fine vellus hair and dead-skin exfoliation on thinner facial skin.
Is it as good as professional dermaplaning?
A trained aesthetician with a surgical scalpel will remove more in one session. The practical difference is frequency: professional treatment is expensive enough that most women cannot repeat it as often as hair actually grows.
I already had laser hair removal. Why did it not work?
Laser targets pigment in the hair shaft. White, grey and pale blonde hairs contain little or no pigment, so the laser cannot locate them. Since menopausal facial hair is frequently exactly those colours, many women find laser they paid for in their thirties does nothing for the hair that arrives in their fifties.
Orders
What is in the box?
[NEEDS INPUT — confirm exact contents.]
Shipping and returns
See our shipping and refund policies. [Link these once the policy pages are published in Settings → Policies.]
Is the packaging discreet?
[CONFIRM — the product page currently promises discreet unbranded packaging. Make sure that is true of what you actually ship.]